Turn Information into Profitable Assets
To keep your business running smoothly, you need your information to be constantly flowing, ensuring that you and those you work with are always involved in productive business processes. We focus on turning key information into actionable business assets that will increase your profitability.
We are 100% committed to making your business more profitable.
We are absolutely confident that if we make a proposal to implement a solution, it will exactly fit your needs and end up costing you less money than any other solution.
next →IT Design
We concentrate on streamlining and integrating your processes through exact custom solutions. We do this by providing:
Systems Integration
Systems include everything from how you use handwritten notes and what you communicate through email, to requesting spreadsheet reports and managing a floundering database. We help you integrate your processes into systems that provide you the solutions you need to improve your productivity and keep you on top of your business.
Customized Solutions
Custom solutions are usually the most cost effective way to fix the issues you would most like to improve in your business. With a custom solution you are only paying for what you want, not for what a technology vendor is trying to unload on you. Usually, small businesses feel that they have to adapt to the available. The tools we implement work with you and for you, not the other way around.
Project Management
There is nothing worse than having to take on more responsibility in an area that isn't your expertise. Our approach is completely different than most project managers because rather than designing a project from start to finish (which would need to be continually revised anyway) we collaborate in real-time with all stakeholders to get you those pieces you need immediately in the order you need them. We subscribe to the methodologies of Agile development.
next →Strategic Design
We involve and utilize all the stakeholders in your business (customers, employees, investors, etc.) to ensure that your core processes are improved and sustained over time. We do this by concentrating on:
Process Correlation
Your work requires that you be able to handle concurrent and complex interactions, manage those interactions, and evaluate and plan for them. We recognize that the real world is messy and that all of your work doesn't follow an exact flow chart or organizational chart. We work with you to design solutions that will work in the real world.
Process Evaluation
Optimizing your core processes is essential to your small business' success. Using actual and verified data can inform every strategic decision and allow for integrated and sustainable growth.
Process Driven Design
Your clients experience a certain level of quality based on your processes. Are they getting Quality that is consistent with your values right now? Your processes are what make your business successful and they include everything you do and everything you use. Together, we discover each preferred process in your business and then decide how technology will be able to support your best practices. We make sure the solutions we create are perfect for your current operations but also not limiting as your business grows.
next →Communications Design
The way you achieve sustained profitability in your business is by taking care of your stakeholders, thereby winning their continued investment. Communicating the value you offer your stakeholders is an essential business process. We help you improve communication both internally and within your marketplace by addressing:
Competitive Advantage
We can help you stand back from the daily grind of making a small business work and lend perspective on how to best exploit the processes that make your business awesome. We can then prioritize the implementation of solutions that best exploit your strengths.
Technology Supported Marketing
Technology offers many opportunities to implement low to no-cost marketing for your business. We make sure you are able to take advantage of the tremendous tools that are at your disposal from email blasts to a database integrated website. You need systems to help you test and measure your marketing to better target your potential clients.
Mobility
Mobility is much more than just remotely accessing your work computer. Mobility means never having to wait on others to access the information you need. It also means being able to fluidly move your people in and out of their roles without needing to hunt down information. It means moving from a static Client Relationship Management software program to a true Business Process Management System.
next →Information Flow & Optimization
When you discover and solve your process issues FIRST, it becomes obvious how you should organize your information!
It's what people do, not what they do it to, that defines a process. A process is mainly about actions people do, not data or things. The activity going on in your business is a network of interacting processes, a network that is changing from moment to moment. Only after you are able to see that network as a whole, will you then be able to ensure that you are able to balance the needs of all of your stakeholders.
next →Systems Design & Implementation
The last thing you need is to spend money on technology that you won't use or that you have to work around to get your job done. Before you consider involving new technology into your business, you need a clear picture of your core business processes. You need a blueprint for your exact solutions so that you will know up front whether investing in technology will truly help you make money.
Together, we will identify the roles of those in your processes and the requirements of the work they do. With a clear blueprint of your business processes, we are then able to determine where technology may be able to improve your processes and increase your profitability.
next →Identify & Exploit Core Strengths
The value in designing a model of your business processes will be much more than simply showing you where you can automate specific tasks. A model will truly be valuable when it allows you to see where the greatest opportunities lie for increasing your profitability, reducing waste and redundancy, and capitalizing on your competitive advantage.
With advances in technology and our expertise in identifying IT solutions, we can help you harness and exploit your strengths.
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